Shipping policy

ACCELL Tire Distributors, LLC

Shipping Policy

At ACCELL Tire Distributors, LLC, we are committed to delivering products accurately, efficiently, and in a timely manner. This Shipping Policy outlines the terms governing the shipment and delivery of all products purchased from ACCELL Tire Distributors, LLC.

1. Order Processing

  • Orders are processed during normal business hours, Monday through Friday, excluding holidays.
  • Orders received after the daily shipping cutoff time may be processed on the next business day.
  • Order processing times may vary depending on product availability, order volume, and credit approval.
  • Submission of an order does not guarantee immediate shipment.

2. Inventory Availability

While we strive to maintain adequate inventory, product availability is subject to change without notice.

If an item is:

  • Out of stock,
  • Backordered, or
  • Delayed by the manufacturer,

ACCELL Tire Distributors, LLC will make reasonable efforts to notify the customer and provide an estimated availability date.

3. Shipping Methods

ACCELL Tire Distributors, LLC utilizes reputable freight carriers and parcel delivery services based on the size, weight, destination, and urgency of the shipment.

Available shipping methods may include:

  • Standard Ground
  • Less-Than-Truckload (LTL)
  • Full Truckload (FTL)
  • Expedited Shipping
  • Customer Pick-Up (when available)

Carrier selection is at the discretion of ACCELL Tire Distributors, LLC unless otherwise agreed in writing.

4. Shipping Charges

Shipping charges are determined based on:

  • Order size and weight
  • Delivery destination
  • Freight classification
  • Fuel surcharges
  • Carrier rates
  • Special delivery requirements

Shipping charges will be identified on the quotation, sales order, or invoice whenever applicable.

5. Delivery Estimates

Estimated delivery dates are provided for convenience only.

ACCELL Tire Distributors, LLC does not guarantee delivery dates and shall not be liable for delays caused by:

  • Weather
  • Traffic conditions
  • Carrier delays
  • Manufacturer shortages
  • Labor disputes
  • Natural disasters
  • Government actions
  • Other events beyond our reasonable control

6. Freight Damage

Customers must inspect all shipments immediately upon delivery.

If damage is discovered:

  • Note all damage on the carrier's delivery receipt before signing.
  • Photograph the shipment, packaging, and damaged merchandise.
  • Notify ACCELL Tire Distributors, LLC within 48 hours of delivery.

Failure to report freight damage within the required timeframe may affect claim eligibility.

7. Shortages and Incorrect Shipments

Customers must report:

  • Missing items
  • Incorrect products
  • Quantity discrepancies

within 48 hours after delivery.

ACCELL Tire Distributors, LLC will investigate and work to resolve verified discrepancies as promptly as possible.

8. Risk of Loss

Unless otherwise agreed in writing, risk of loss and title to the products transfer to the customer upon delivery to the carrier or upon customer pickup.

Customers are responsible for filing freight claims with the carrier when shipments are made under customer-arranged transportation, unless otherwise agreed.

9. Customer Pick-Up

Customers electing to pick up orders must:

  • Present a valid order confirmation.
  • Provide identification if requested.
  • Inspect merchandise before leaving the facility.

Once merchandise has been picked up and accepted, the customer assumes responsibility for transportation and any resulting damage.

10. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

ACCELL Tire Distributors, LLC is not responsible for delays, additional freight charges, or delivery failures resulting from:

  • Incorrect addresses
  • Incomplete delivery instructions
  • Refused shipments
  • Customer unavailability

Any additional carrier charges incurred due to incorrect information will be the responsibility of the customer.

11. Special Delivery Requirements

Deliveries requiring:

  • Liftgate service
  • Residential delivery
  • Limited access locations
  • Scheduled appointments
  • Inside delivery
  • Construction site delivery
  • Expedited handling

may incur additional freight charges.

Customers should notify ACCELL Tire Distributors, LLC of any special delivery requirements before shipment.

12. Backorders

If part of an order is unavailable, ACCELL Tire Distributors, LLC may:

  • Hold the order until complete,
  • Ship available items separately, or
  • Contact the customer to discuss available options.

Additional freight charges for partial shipments will be communicated when applicable.

13. International Shipments

For shipments outside the United States, customers are responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Regulatory compliance
  • Required import documentation, unless otherwise agreed in writing.

14. Shipping Delays

ACCELL Tire Distributors, LLC shall not be responsible for losses, damages, penalties, or consequential costs resulting from shipping delays beyond its reasonable control.

15. Policy Updates

ACCELL Tire Distributors, LLC reserves the right to modify this Shipping Policy at any time. Changes will apply to future orders and will be made available upon request or through the Company's website.

Contact Information

ACCELL Tire Distributors, LLC

Shipping Department

Email: accelltire@gmail.com

Website: _______________________

Business Hours: 8AM-5PM EST

By placing an order with ACCELL Tire Distributors, LLC, the customer acknowledges that they have read, understood, and agree to this Shipping Policy.